Office Assistant - Insurance - Customer Service
Compensation hourly should total around to yearly depending on experience.
We need a talented individual to work alongside us in servicing our clients and building our financial services agency.
As a member of our team you will have the opportunity to service our clients and build long and lasting relationships with them as well as potential new clients that need help.
You will be responsible for sustaining an amazing customer experience by championing our clients service needs.
Service positions are eligible for commission opportunities if clients need additional products our office assistants can average on up a month in commissions from just doing their service activity.
Seasonal bonuses Match on Retirement Account.
weeks of time off a year with additional flexibility Your responsibility will primarily be to provide support to clients through customer service in person and over the phone processing policy changes explaining billing processes directing all customer service and account retention of the agency.
Youll need to present solutions to our clients on their insurance service their needed changes possess excellent follow through and follow up skills resolve client inquiries and complaints.
Strong work ethic and selfstarter able to effectively manage multiple priorities and adapt to change within a fastpaced business environment.
Exceptional phone and customer service skills positive persistent and upbeat attitude with ability to develop a rapport with customers is a necessity Excellent listening skills and the ability to ask probing questions understand concerns overcome objections and follow through to completion with clients needs Ability to communicate clearly and professionally both verbally and written with ability to communicate effectively regarding complex and difficult situations Ability to develop new and manage existing systems and processes Proficient with general math computer and internet usage including Microsoft Office and Outlook Property Casualty Licensed is helpful if not license you can work with us while getting a license.
Becoming licensed within the first months of work is required.
Income has serious potential to increase with tenure experience as someone grows and advances with our office.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
We need a talented individual to work alongside us in servicing our clients and building our financial services agency.
As a member of our team you will have the opportunity to service our clients and build long and lasting relationships with them as well as potential new clients that need help.
You will be responsible for sustaining an amazing customer experience by championing our clients service needs.
Service positions are eligible for commission opportunities if clients need additional products our office assistants can average on up a month in commissions from just doing their service activity.
Seasonal bonuses Match on Retirement Account.
weeks of time off a year with additional flexibility Your responsibility will primarily be to provide support to clients through customer service in person and over the phone processing policy changes explaining billing processes directing all customer service and account retention of the agency.
Youll need to present solutions to our clients on their insurance service their needed changes possess excellent follow through and follow up skills resolve client inquiries and complaints.
Strong work ethic and selfstarter able to effectively manage multiple priorities and adapt to change within a fastpaced business environment.
Exceptional phone and customer service skills positive persistent and upbeat attitude with ability to develop a rapport with customers is a necessity Excellent listening skills and the ability to ask probing questions understand concerns overcome objections and follow through to completion with clients needs Ability to communicate clearly and professionally both verbally and written with ability to communicate effectively regarding complex and difficult situations Ability to develop new and manage existing systems and processes Proficient with general math computer and internet usage including Microsoft Office and Outlook Property Casualty Licensed is helpful if not license you can work with us while getting a license.
Becoming licensed within the first months of work is required.
Income has serious potential to increase with tenure experience as someone grows and advances with our office.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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