Customer Service Representative
Layton, UT Layton, UT Full-time Full-time $15 - $18 an hour $15 - $18 an hour 1 day ago 1 day ago 1 day ago Customer Service Representative Wage:
$15-$18
Responsibilities:
Calling customers to schedule Service Technicians to go out on site for service calls Coordinating Service Technician schedules to ensure optimal routes are planned Monitoring customer solar systems remotely and addressing any system issues Communicating with solar manufacturer's customer service Using critical thinking to problem solve Troubleshooting over the phone with the customer Taking customer inbound calls Learn and develop knowledge base of monitoring systems used to assist customers Ensure clear and extensive notes are recorded in the correct databases Submit and track equipment replacements and reimbursements
Qualifications:
Customer Service Experience Solar Experience (preferred) Critical Thinking Detail Oriented Ability to work independently with minimal supervision Excellent written and verbal communication skills Analyzing information Work Hours:
Full time position - 40 hours per week Monday - Friday (8AM - 4PM) Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Layton, UT 84041:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$15-$18
Responsibilities:
Calling customers to schedule Service Technicians to go out on site for service calls Coordinating Service Technician schedules to ensure optimal routes are planned Monitoring customer solar systems remotely and addressing any system issues Communicating with solar manufacturer's customer service Using critical thinking to problem solve Troubleshooting over the phone with the customer Taking customer inbound calls Learn and develop knowledge base of monitoring systems used to assist customers Ensure clear and extensive notes are recorded in the correct databases Submit and track equipment replacements and reimbursements
Qualifications:
Customer Service Experience Solar Experience (preferred) Critical Thinking Detail Oriented Ability to work independently with minimal supervision Excellent written and verbal communication skills Analyzing information Work Hours:
Full time position - 40 hours per week Monday - Friday (8AM - 4PM) Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Layton, UT 84041:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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