Part-Time Associate Customer Service & Call Center - Layton, UT at Geebo

Part-Time Associate

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Smile.
Greet customers and determine how to exceed their expectations.
Deliver exceptional customer service through customer interaction and quality product delivery.
Receive sort and place mail in mailbox modules accurately.
Record all sales transactions on POS and accurately process cash check money orders and credit card transactions.
Print reports as requested.
Pack contents for shipping using established procedures and products.
Operate all other software packages.
Receive and process packages for courier shipping including lifting and weighting packages on scale accessing Manifesting software generating labels and retrieving from customers vehicle when requested.
Write documents for traces and shipping claims.
Send and receive Western Union transactions.
Assist in merchandising the center including stocking shelves with product ensuring a clean and orderly appearance of product informing appropriate personnel of inventory levels for reordering supplies being informed of product specifics i.
e.
warranties durability claims pricing etc.
Close out of POS to include reconciliation of cash checks money orders credit cards and all other transactions accurately and in accordance with Company policy and procedure.
Operate copiers fax machines binding equipment and all other office machines in a safe efficient and productive manner.
Help customers operate office machines.
General housekeeping duties.
Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge skill andor ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education andor Experience months years customer service experience in a retail environment.
POS and computer experience highly desirable.
Language Skills Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.
Excellent verbal and written communication skills.
Other Skills and Abilities Ability to lift lbs regularly.
Ability to stand for extended periods of time.
Manual hand dexterity required to operate POS copiers and complete customer paperwork.
Additional Information We are Hiring at our Brigham City North Ogden South Ogden Layton Kaysville Centerville location.
Please bring your resume into the store you are applying for.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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